This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
RE: Traveler with ActiveSync support - requests aborted
This will normally happen if the device repeats the request to the server which the server is already working on. Normally this means something dropped the connection from the device (network, firewall, proxy) based on some timeout before Traveler responded. The iOS device allows 4 minutes for Traveler to respond, so Traveler will take up to that time limit (if needed) before it responds. If something closes the network connection earlier than that, the device will repeat the request and you will get this message.
Thus, there isn't a config option to turn this off as this indicates an issue in your system.
Feedback response number RSSN96UG5N created by ~Michelle Umapuloni on 04/17/2013